K2 Destination Configurations for Work list Items to be available for all destination users even if any destination user already opened the item

Scenario: I want to have a work list item to be visible for all Users in an AD group, even if one of the user already opened the work list item. Also, I need to advance to the next step in workflow when one of the user in Group takes action.

I don’t want the worklist item to be disappeared from the User’s Worklist as soon as one user opens it. All users should be able to see the worklist item until one of the user takes action.

Resolution:

Go to Destination Rule Options of the Activity.

Select Plan per Destination – All at once

Create a slot for each destination.

Resolve all roles and groups to users since I want any user in the role or group can action the item.

In the Destination Sets, Add the user/roles/groups who can action the item.

You can also add multiple users, Roles in the Destination Sets.

Click Next and Finish.

Go to Outcome succeeding rule wizard

Open each configured outcome -

You will see that

All slots of Action Result =

Change it to

Atleast 1 of ActionResult =

Do the same for all other Outcomes.